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Focus on quick solution to issues reported at MHA control room

Focus on quick solution to issues reported at MHA control room

New Delhi, Amid the Covid-19 crisis, the Centre is focussing on quick solution to the issues flagged with the Union Home Ministry control room.

A team of officers of Joint Secretary and above from various ministries are engaged with the task and they try to resolve the issues in coordination with the state and Union Territory governments.

"Issues raised with the Home Ministry control room are solved by the officials of the Ministry of Consumer Affairs, Railways and Civil Aviations who take help of state governments for the purpose," a ministry official said.

In its persistent effort to help the needy during the Covid-19 pandemic, the Home Ministry has been addressing hundreds of calls received from people from different states. These queries were addressed by its nine control room helplines being run round-the-clock for seven days at its office.

The official also said that the state governments are trying their best in providing door to door supply of essential commodities to the people residing in hotspot areas so that they should not go out of their houses.

The state governments are also taking help of volunteers and the civil society organisations in this effort, the official said. As per the official, Army units have also come forward at some locations and they have been extending their support in distribution of food and increasing awareness in rural areas.

"The condition of essential commodities is under control."

The Covid-19 pandemic has so far claimed 273 lives and infected over 8,000 people across the country despite the nationwide 21-day lockdown imposed here since March 24 to break the transmission of the deadly disease.

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