Lucknow, The Uttar Pradesh government has set up two helpdesks at state-level Udyog Bandhu and UP Electronics Corporation (UPLC) to ensure smooth operations of permitted industries and IT companies, respectively, during the lockdown.

Principal Secretary, Infrastructure and Industrial Development and IT and Electronics, Alok Kumar, said that these help desks would resolve the issues faced in starting of operations by large scale industrial and IT sector units in the state.

He said that these facilities were aimed specifically at easing the regulatory navigation by permitted heavy industry and IT and ITeS units due to the lockdown.

As per Infrastructure & Industrial Development department, industrial units, allowed to function, will be able to communicate their problems or issues on email id which will be monitored regularly by nominated nodal officers at Udyog Bandhu, the investment facilitation agency of the state government.

The issues received through this email will be resolved under the guidance of senior officers of the Infrastructure and Industrial Development Department.

Similarly, IT hardware manufacturing units and IT & ITeS units will be able to convey their issues on the helpline UPLC.

This email will also be monitored and resolved by UPLC nodal officers under the directives of senior officials.

It may be noted that the State government had issued lockdown guidelines earlier this week wherein specific industrial sectors have been allowed to resume operations from April 20 with certain conditions.

Under these guidelines, manufacturing units of essential goods, food processing industries in rural areas, continuous process industries and their supply chain, manufacturing units of IT hardware and various other categories of industry will be allowed to function along with IT and ITeS services, which can utilize maximum 50 per cent of their human resources.

The government guidelines have also prescribed proper sanitization of unit premises, social distancing and random testing of workers as well as other precautionary measures recommended by union and state governments from time to time.