(Online Desk)

From next year, you could be spared the trip to a government office for getting your birth certificate or the RC of your vehicle. For a fee of Rs 50, these documents will be personally handed to you right at your doorstep.

The Delhi government plans to deploy specialised representatives who would apply on your behalf, collect the required documents and deliver the approved certificate to your house.

A person will be able to avail of the optional service either through a mobile app or simply by calling on the government’s helpline numbers.

The service is likely to be launched in three months’ time.

The pilot project is going to take off from the revenue and transport departments — which would mean people will not have to visit offices of the sub-divisional magistrates (SDMs) or motor licensing inspectors.

At present, even though e-district services are available, applicants are still required to visit the district office of their locality for verification of documents. The government has also found that despite the application process being completely online, the majority of people still visit the SDM’s office to get their work done.

The project, titled “Doorstep delivery of public services through mobile CSC”, was ideated by chief minister Arvind Kejriwal and will now be put up before the cabinet.

Once approved, a tender will be floated to select the intermediary agency that would engage the service representatives (mobile customer service centres), manage their operations as well as coordinate with the corresponding departments, call centre and software development teams.